How an insurance adviser can help you at claim time

Dealing with insurance claims can be challenging, as it requires you to fill in a seemingly endless number of forms and provide detailed information. Insurance claims may also be filed while you’re dealing with the repair or replacement of recent damage or loss.


With emotions and paperwork involved, it’s essential to have a professional you can rely on when dealing with the insurance claim process.


Ideally, this person knows the ins and outs of processing multiple insurance claims. They’d also have existing relationships with actual individuals at the insurers or underwriters handling the claim.


Enter insurance advisers.


Whether you need a commercial insurance broker, car insurance broker or home insurance broker, these experts provide the help you need in smartly maneuvering the world of insurance claims.


What Insurance Advisers Do

Your adviser’s responsibility is to decipher the questions posed to you and ensure that you provide the appropriate responses. Your adviser has an obligation to ensure that your insurer honours its commitments to you. If need be, your insurance adviser in Australia will confront your insurer and defend your claim as needed.

With an insurance adviser, you can take your mind off the stress of the whole claims process and focus on your company and your life.


How Insurance Advisers Help With Claims

When searching for an Adviser, be sure to check their claims handling experience, as not all Advisers provide claims management.

Once you find one, they can help you in the following areas:

  • Data gathering– Advisers are highly skilled claim handlers who know the requirements for an effective claim in line with the terms of the policy. They’ll help you get the information you need to ensure a positive outcome.
  • Claim review and submission– Your adviser will not only finish all the paperwork for you. They’ll also explain the situation to the insurer and ensure all details required are provided for the insurance company to evaluate your claim.
  • Relationship handling– With an adviser, you’ll have access to their knowledge, experience and connections with insurers. They know whom they should contact to guarantee that claims are processed right away.
  • Professional representation– Your adviser is your advocate. Because of their thorough knowledge of the insurance policy, your broker can suggest potential solutions if the insurer contests your claim, ensuring you’ll receive the best result in the shortest amount of time.


So, when you need to make (or deal) with a claim, having an insurance adviser on your side can make a world of difference. Take a load off and find a claims expert to represent you.



If this article has inspired you to think about your own unique situation and, more importantly, what you and your family are going through right now, please contact your insurance adviser.

(Feedsy Exclusive)


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